Privacy Policy

Last updated: January 21, 2025

1. Introduction

Welcome to Memorr ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our desktop application.

2. Information We Collect

2.1 Information You Provide

  • Account information (email address, name)
  • License key information
  • Payment information (processed securely through our payment provider)

2.2 Automatically Collected Information

  • Device information (operating system, version)
  • Usage data (features used, session duration)
  • Error logs and crash reports

2.3 Your Content

Important: All your conversations, memories, and AI interactions are stored locally on your device. We do not have access to, store, or process your conversation content on our servers.

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our service
  • Process your license purchases
  • Send you important updates and notifications
  • Improve our application and user experience
  • Provide customer support
  • Detect and prevent technical issues

4. Your API Keys (BYOK)

When you use Memorr with your own API keys (OpenAI, Anthropic, Google, etc.):

  • Your API keys are stored locally and encrypted on your device
  • We never have access to your API keys
  • All API requests are made directly from your device to the AI provider
  • You are responsible for the security and usage of your API keys

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your information:

  • All sensitive data is encrypted at rest and in transit
  • Your conversations are stored locally on your device
  • We use secure payment processors for transactions
  • Regular security audits and updates

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers (payment processors, analytics)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Export your data

8. Children's Privacy

Memorr is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Memorr Support

Email: privacy@memorr.ai